ServiceOntario Health Card Services for International Agri-Food Workers

The Municipality is pleased to announce that the Chatham and Dresden ServiceOntario locations will be a part of the Health Card Services for International Agri-Food Workers (IAWS) effective Wednesday, April 19, 2023.

Our ServiceOntario locations will be able to complete the following transactions: (all scenarios must be only with a closed work permit):

  • Seasonal Agricultural Worker Program (SAWP)
    • New Registrations
    • Returning worker
  • Temporary Foreign Worker Program (TFWP) employed in the farming industry
    • New registrations
    • Renewals

Chatham and Dresden ServiceOntario will not be able to complete the following related transactions:

  • New registrations and renewal transactions for customers under TFWP who are not employed in the farming industry.
  • Health Card services for:
    • Family members of work permit holders
    • Customers under/implied/maintained status
    • Open work permit holders

ServiceOntario is seeking to harmonize health card services between public and private service centres to provide a better, more uniform customer experience, and ensure customers can be served at the service centre closest to them. This pilot will be the first step towards this goal.

Walk-in customers are welcome at both the Chatham and Dresden locations however, appointments are preferred for multiple transactions to better serve you by calling 519-360-1998, 311 locally or by emailing

Service Ontario customers are encouraged to visit the Service Ontario website for up-to-date office hours and locations.

For more information contact:

Alicia Dewar
Acting Director of Customer Service
Municipality of Chatham-Kent
519-360-1998 x 3221