Tenant Information

​​​​​​​​​​This page contains information for tenants living in municipally-owned social housing.​​​​​​​​

Rent Receipts

• Current tenants: Your rent receipt is mailed to you each year on or before January 30.  
  
• Former tenants: To request a receipt, call 311. You will need to provide your current address and the address where you want the receipt mailed. 
  

Helpful Information

Tenant insurance is mandatory for all Rent-Geared-to-Income (RGI) tenants. Tenants may choose any insurance provider. If you currently receive social benefits, discuss insurance needs​ with your Case Manager.  

For a list of internal policies, contact Chatham-Kent Housing Services​. ​

Paying Rent Options

​​Chatham-Kent Housing Services offers several ways to pay rent.  

Online and Telephone Banking

1. Add Chatham-Kent Housing Services as a payee 
   
2. Use your seven-digit account number 
3. Contact Chatham-Kent Housing Services if you need your account number  
   

Automatic Electronic Withdrawals

If your rent is already withdrawn electronically, it will continue.

To set up automatic electronic payments, please contact Chatham-Kent Housing Services​.

Mail Drop Box

If your building has a Building Attendant and an onsite drop box:  

• You may place cheques only in the drop box.
  
• Do NOT place cash in the drop box.
  
• Contact your Building Attendant by phone or through the entryway buzzer.  

You may also place cheques in the drop boxes at the front entrances of the following Municipal Service Centres: 

• Blenheim Municipal Office
  
• Dresden Municipal Office
• Ridgetown Municipal Office
• Tilbury Municipal Office
  
• Wallaceburg Municipal Office

Paying Rent by Mail

You can mail a personal or certified cheque to: 

Chatham-Kent Housing Services 
P.O. Box 1296, 435 Grand Avenue W 
Chatham ON N7M 5R9 

• DO NOT mail cash. 
• Include the tenant's name and address.
  

Paying Rent in Person

You may pay by debit, cheque, or cash at any Chatham-Kent Municipal Office.

Outstanding Arrears

If you have an outstanding balance as either a current or former tenant of any Chatham-Kent Housing properties and need to make arrangements for payment, please call 311 or email ckhousingservices@chatham-kent.ca​

Concerns

If you have transportation or health concerns that will affect your ability to pay your rent, or you would like to register for an electronic rent payment, call 311 or email us at ckhousingservices@chatham-kent.ca