Tenant Information

Rent Receipts

If you are a current Housing Services tenant, your rent receipt will be mailed on January 30th.

If you are a previous Housing Services tenant and you require a rent receipt, call Chatham-Kent Housing Services at 519-351-1228 x 2145. You will be asked to provide your current address, as well as the address where you would like your rent receipt mailed.

Helpful Information

Tenant Insurance

Tenant insurance is a mandatory requirement for Chatham-Kent Housing Services tenants. Tenants can purchase insurance from an insurance provider of their choice, including, but not limited to, SoHo Insurance.


For a list of internal policies relating to Chatham-Kent Housing Services, call 519-351-1228 x 2145.

Social Housing in Chatham-Kent

For a list of non-profits and co-ops that provide Social Housing in Chatham-Kent, visit our Social Housing Providers page.

RentSmart Tenant Education Program

RentSmart is a free training program that teaches people how to be good tenants, how to budget and how to communicate with landlords, neighbours and roommates. RentSmart covers:

  • Tenant rights and responsibilities
  • Landlord responsibilities and expectations
  • Tenancy, human rights, and privacy laws
  • Roommates and neighbours
  • Budgeting and keeping housing affordable
  • Effective communication
  • Maintenance do's and don'ts
  • Fire and safety
  • Pests
  • Community resources

Who Should Attend RentSmart?

RentSmart is for anyone who is a new tenant who has faced barriers to housing in the past or is unfamiliar with tenants' rights and responsibilities. It builds knowledge, confidence and skills so people can make better decisions about rental housing. Even those who are happy with their present housing can benefit from RentSmart.

Landlords want good tenants.  They also want their tenants to be good neighbours. If you are a landlord and feel one of your tenants would benefit from this program, inform the tenant of the program and have them register to take this free training.

A RentSmart Certificate lets landlords know you know how to be a good tenant - Get RentSmart!  

Financial assistance may be available to people with low income for transportation and childcare.

RentSmart Tenant Education Program

Postponed due to COVID-19, watch for upcoming dates.

RentSmart Basics

Postponed due to COVID-19, watch for upcoming dates.  

To register for RentSmart call 519-351-1228 x 2409 or email ckrentsmart@chatham-kent.ca - subject: RentSmart. Please include your name, telephone number and email address.