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Riverview Gardens Long-Term Care Home logo
Senior lady laughing with her female caretaker

Experience Riverview Gardens

Nestled in a beautiful setting beside the Thames River in central Chatham, Riverview Gardens is a non-profit long-term care home to 320 residents.

Riverview Gardens has a long history of providing exceptional care to the community members of Chatham-Kent and beyond. We aspire to provide all members of our community, including team members, with an inspiring experience.

Our commitment is to create collaborative relationships and teamwork to engage in the ever-changing culture of long-term care while keeping the best interests of our residents. We meet all expectations and compliance with the standards set by the Ministry of Health and Long-Term Care.

Vision - Riverview Gardens is the home of choice for our community.

Mission - Together, we provide exceptional, compassionate and resident-focused care.

Values - Respect, Compassion, Collaboration, Excellence, Safety


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Contact Us

519 King Street West
Chatham, ON N7M 1G8

Phone: 519-352-4823
Fax: 519-352-2891

Safety Talk

Winter Driving

Slips, Trips & Falls


Heat Stress and Sun

Jessica Francis
Director, Seniors Services
Phone: 519-352-4823 x 6120

Wanita Myers
Director of Nursing
Phone: 519-352-4823 x 6107

Jennifer Buckle
Infection Prevention and Control (IPAC) Lead
Phone: 519-352-4823 x 6133

Quality Improvement Plan (QIP)

RVG QIP Narrative 2024-2025

RVG QIP Progress Report 2024-2025

RVG QIP Workplan 2024-2025

Emergency Plan 

Emergency Response Plan 2023

Annex A Code Red

Annex B Code White

Annex C Code Yellow

Annex D Code Blue

Annex E Code Grey

Annex F Code Orange

Annex G Code Green

Annex I Electrical Supply Disruption

Annex J Carbon Monoxide Gas Leak and Disruption

Annex K Heating Ventilation and Air Conditioning

Annex L Water Emergency

Annex M Communications Malfunction 

Annex N Elevator Malfunction

Annex O Oxygen

Annex P Pandemic Plan

Annex T Fan Out List

Annex U HIRA

Annex W Bomb Threat

Annex Z Chemical Spill

Infection Prevention and Control (IPAC)

Communication During an Outbreak

Confirming an Outbreak

Emergency Roles

Emergency Resource List 

Outbreak Plan

Outbreak Management Team

Responsibilities During an Outbreak

COVID-19 Outbreak Management Plan

COVID-19 Outbreak Management Policy

IPAC Emergency Disaster Contacts 

Roles During an Outbreak

Making a Complaint

Ministry of Long-Term Care Family Support and Action Line
Toll-free: 1-866-434-0144

Long-Term Care Home Complaint Process