A municipal business licence is required when any person is engaged in the sale of goods or services on a door-to-door sales basis in Chatham-Kent.
Highlights of the by-law:
- No sales are to be conducted between the hours of 8:00 pm and 8:00 am.
- No sales on Sundays or statutory holidays.
- Each salesperson must wear a valid licence issued by the Municipality – the licence has a photo of the salesperson and valid dates of operation.
- A Police record check is required before the licence is issued.
- 2024 licence fees:
- Door to Door Sales - 3 days max - $446.50
- Door to Door Sales - fibre sales - 3 days max - $111.50
The following businesses have salespersons that are currently licensed:
Teksavvy - Fibre Sales
Bell Canada - Fibre Sales
YES Aquisitions(Cogeco Connexion) - Fibre Sales
Does the door-to-door salesperson have a licence?
To be sure that a salesperson has a valid licence ask to see their municipal business licence. Municipal Salesperson Business licences for door-to-door have a photo of the salesperson and the dates the licence is valid. If the salesperson does not have identification or has expired identification, you may call Licensing Services at 311 (Monday to Friday 8:30 am to 4:30 pm) to find out if the salesperson has a valid licence. Or on weekends or after hours the Chatham-Kent Police Service non-emergency police number 519-352-1234 if you have concerns. In case of an emergency call 911.
Products & Services
In Ontario, many products and services cannot be offered or sold at your home unless you initiate the transaction. Check out the Government of Ontario's rules for door-to-door sales to learn more about your rights when you sign a contract at your door.
Donations & Charities
Charities going door to door for donations do not require a licence. If someone comes to your door asking for a donation and you are unsure if they are legitimate, do not be pressured into making a donation.
You can search the Government of Canada's list of charities to ensure that you're donating to a legitimate charity. If the charity is well known, but you are unsure of the person seeking the donation, you can find the charity's contact information in the phone book or on its website.
Applying for a Door-to-Door Salesperson Licence
Please refer to the Municplaity's Business Licence page for information on making an application for a Municipal Business Licence or reach out to cklicensing@chatham-kent.ca.
