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Privacy Policy

You can visit most of the pages on our site without giving us any information about yourself. Sometimes, however, we do need the information to provide the services that you request.

We endeavour to collect only as much personal information as is necessary to assist you in conducting business with the Municipality via the website. This privacy policy explains the data collection and uses in those particular situations.

Use and Control of Your Personal Information

We use your personal information to deliver services that you request or purchase or to allow you access to limited-entry areas of our site as appropriate. We will also use this information to communicate with you regarding services or products that you have requested – for example, to send you a statement or a receipt. 

When you register or otherwise give us personal information, the Municipality of Chatham-Kent will not disclose your personal information unless required by law, or with your permission. It will only be used for the purposes stated above.

Access to Your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. If you register with the site, you can review and edit your personal information at the "Edit Your Profile" option. Details of how to access this option are usually provided on the web page where the information is collected or displayed.

Security of Your Personal Information

The Municipality of Chatham-Kent is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer servers with limited access in controlled facilities. When we transmit sensitive and personal information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

The Municipality takes all reasonable precautions to protect your personal information on the Internet. We protect your account information by requiring you to enter a unique Login ID and Password each time you want to access your account information. Your password should never be shared with anyone.

Use of Cookies

Cookies are computer code that tracks "traffic" so we can determine how effective a given page is in meeting informational or service needs. Apart from providing a performance measure for the Community's Internet site, the data is otherwise meaningless. When a user visits the site, a cookie is placed on the user's machine (if the user accepts cookies) or is read if the user has visited the site previously. Cookies are used to collect site-visitation statistics and are never linked to your personal information.

Enforcement of this Privacy Policy

If there are any questions or concerns regarding this policy, please contact the Corporation's Coordinator, Freedom of Information using the contact information below.

Municipal Governance
The Corporation of the Municipality of Chatham-Kent
315 King Street West, PO BOX 640, Chatham, Ontario N7M 5K8
Phone: 519-360-1998
Fax: 519-436-3237