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Riverview Gardens Long-Term Care Home logo
Grandmother mature woman in a respiratory mask communicates with her grandchild through a window. Elderly quarantined, isolated.

RVG COVID-19 Updates

March 22, 2021

Current Chatham-Kent COVID-19 Zone Colour: Grey (Lockdown)

Riverview Gardens is currently closed to the general public and visitors. 

On-Site Rapid Testing

The Ministry of Long Term Care is mandating that all general visitors, support workers, approved caregivers, staff, volunteers, service providers and students must obtain rapid testing on-site prior to entry into the home (see rules below). PCR (polymerase chain reaction) testing will no longer be required (unless our home goes into a COVID-19 outbreak or is used to confirm a positive result on a positive rapid test).

Approved Caregiver Rules:

  • Must rapid test every other day up to 3 times in a 7 day period (Sunday to Saturday).

General Visitor/ Support Worker Rules:

  • Must rapid test every other day.
  • Must wait 15 minutes after the rapid test for results.
  • Please note general visitors and support workers are not permitted as we are currently in the Grey (Lockdown) Zone.

End of Life Visitor Rules:

  • No rapid test required

Rapid Testing Frequently Asked Questions (FAQs)

Where is the rapid testing area at Riverview Gardens?

Just inside the Robertson Ave entrance.

How do I track my rapid testing?

You will be given an 'RVG Passport' upon your first rapid test. Please carry your RVG Passport with you and be prepared to show the screeners on your way in.

What if I forget my RVG Passport?

Screeners can look it up on a computer if it's your test date – this may take some time, so please remember to carry your RVG Passport with you.

How do I know if I should be tested?

Were you tested the day before?  If the answer is no, a test is required (until 3x limit reached for approved caregivers) If the answer is yes, no test required.

Can I opt for weekly PCR testing instead of rapid testing?

No, as of March 15, 2021, all long-term care homes must implement rapid testing only. PCR lab testing will only be used to confirm a positive test result on a positive rapid test.

For more rapid testing FAQ's click here!

Please note: this information is subject to change.


Resident Day Trips 

  • Residents can only leave the RVG property for medical appointments at this time.

Resident Overnight Trips

  • Residents may not leave RVG for overnight stays at this time.

Indoor Visits  

  • Approved caregivers must rapid test every other day up to (3) times in a seven (7) day period (Sunday to Saturday)
  • One (1) approved caregiver may visit a resident at a time.
  • Caregiver visits must be in the resident's room only (please only visit the resident you are intending to visit).
  • No visiting other caregivers or residents.
  • Caregivers may help feed in the back of the dining room.
  • Caregivers must wear proper PPE provided by the Home in Outbreak Units at all times.

End of Life Visitors

  • Residents who are considered "End of Life" can have two (2) visitors at a time. 
  • No COVID-19 test is required.

Please Note

  • Items may be dropped off at the Robertson Avenue entrance and put on the cart right inside the door.
  • Any violation of these rules may result in visiting privileges being revoked.
  • .Rules are subject to change

Read the Visitor Policy

Caregiver Program

Who can be a caregiver?

  • Caregivers must be at least 18 years of age.
  • A maximum of two (2) caregivers may be designated per resident. The designation must be made in writing and approved.
  • Examples of caregivers include family members who provide meaningful connection, a privately hired caregiver, paid companions and translators. 

Caregiver Rules

  • Caregivers may come in daily for any length of time.
  • Caregivers are not required to do any tasks by RVG, but they can do the things they did prior to the pandemic to support the resident. For example, one caregiver at a time may be in the dining room with the resident to help with eating. While not required, we would like to prearrange this so we can have a separate table set up for social distancing purposes.
  • One (1) caregiver at a time may be in the dining room when assisting with feeding.
  • If RVG goes into an outbreak, or the region escalates to orange, red or grey status, caregivers will continue to be able to visit.
  • Caregivers MUST wear a yellow caregiver button when they are onsite so their caregiver status is easily recognized.

Caregiver Screening

  • Caregivers MUST pass screening questions.
  • Caregivers must rapid test every other day up to three (3) times in a seven (7) day period (Sunday to Saturday)and must not have previously tested positive.
  • Prior to visiting any resident for the first time, RVG will provide training to caregivers to show how to safely provide direct care, including putting on and taking off required PPE and hand hygiene.
  • At least once every month RVG will ask caregivers to verbally agree they have read/re-read our visitor policy.

Please Note

Download the Caregiver Application

Submit Caregiver Applications by mail to:

Riverview Gardens
519 King Street West
Chatham ON N7M 1G8

Please include your return address.

Caregiver Applications may be submitted in person by dropping off at the screening desk located at the Robertson Avenue entrance.

Need a PCR COVID-19 Test?

You can book a PCR COVID-19 test online at

To confirm your appointment date and time, you will need:

  • A valid green Ontario Health Card
  • An email address

If you do not have access to the above, call the Chatham-Kent Health Alliance at 519-352-6400 x 6548 between 9:00 am and 5:00 pm, Monday to Friday. After hours, call 519-352-6400 x 6584.

Bring your health card as well as a list of medications, allergies and past health issues. The COVID-19 Assessment Centre is located at the St. Clair College HealthPlex - 1001 Grand Avenue West in Chatham. Free parking is available during business hours in the lot adjacent to the building.

For more information or questions about our services call 519-352-4823 or email us at