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Riverview Gardens Long-Term Care Home logo
Grandmother mature woman in a respiratory mask communicates with her grandchild through a window. Elderly quarantined, isolated.

RVG COVID-19 & Outbreak Updates

COVID-19 Guidelines

On-Site Rapid Testing

  • Rapid Antigen Testing on-site is not required upon entry. 

Passive Screening

  • Self-monitoring and following signage posted at the entrance is mandatory – do not come in the building if you are sick.


  • Proof of COVID-19 vaccine is not required upon entry. 

Resident Absences

  • There are no COVID-19 guidelines regarding resident absences -  outbreak guidelines regarding absences may be made by the Chatham-Kent Public Heath Unit.
  • Please notify a unit staff member that a resident is leaving the unit.

Indoor Visits

  • The visitor log book must be signed upon entering and exiting the building for both COVID-19 contact tracing purposes in the event of an outbreak, and to know who is in the building in the event of an emergency.

  • Appropriate Personal Protective Equipment (PPE) is required to be worn when visiting a resident in isolation- we will continue to follow any direction provided by the Chatham-Kent Public Health Unit.


  • Effective March 4, 2024, there are no masking requirements.
  • Masks are located in the Robertson Ave and King Street entrances if you so choose to wear one in the building.
  • Masks continue to be required when designated as necessary Personal Protective Equipment (PPE) for rooms/ units that are in isolation or in outbreak status.
  • Chatham-Kent Public Health may provide direction for masks to be worn during high periods of risk in the community. 

Please Note:

  • We are requesting proper hand hygiene when in the building. 
  • Items for residents must be delivered directly to the resident. 
  • Guidelines are subject to change.

Riverview Gardens Visitor Policy

Caregiver Program

Who can be a caregiver?

  • Caregivers must be at least 16 years of age.
  • Each resident may designate four (4) caregivers.
  • A caregiver application must be completed, submitted and approved. The caregiver application can be downloaded below. 
  • Examples of caregivers include family members who provide meaningful connections, a privately hired caregiver, paid companions and translators. 

Caregiver Guidelines

  • Caregivers may come in daily for any length of time.
  • Caregivers are not required to do any tasks by RVG, but they can do the things they did prior to the pandemic to support the resident. 

Caregiver Screening

  • Prior to visiting any resident for the first time, RVG will provide training to caregivers to show how to safely provide direct care, including putting on and taking off required PPE and hand hygiene.
  • At least once every month RVG will ask caregivers to verbally agree they have read/re-read our visitor policy.

Please Note

  • RVG is responsible for providing surgical/procedure masks and eye protection ( when in outbreak status).

Riverview Gardens Caregiver Policy

Download the Caregiver Application

Submit Caregiver Applications by mail to:

Riverview Gardens
519 King Street West
Chatham ON N7M 1G8

Please include your return address.

Caregiver Applications may be submitted in person by dropping them off at the Reception Desk inside the Robertson Avenue entrance. 

For more information or questions about our services call 519-352-4823 or email us at