Possible Service Disruptions Due to Canada Post Strike

The Canadian Union of Postal Workers (CUPW) has started a national strike. Canada Post’s operations will be shut down for the duration of the strike, which will cause mail-related service disruptions in a number of Municipal service areas.

Mailed items such as payments, applications, building permits, registrations, or other documents could be delayed in arrival and lead to late fees or longer processing times.

To avoid late fees, interruptions, or delays, residents are encouraged to use alternate payment or delivery methods where possible including:

  • bringing mail directly to a Municipal Service Centre or Customer Service Drop Box
  • submitting documents through email where possible
  • arranging pre-authorized payments

Payment due dates will not change and late fees will still apply should payments be missed. Learn more about setting up alternate payment methods at www.chatham-kent.ca/services/propertytaxes/Pages/Pay-Property-Taxes.aspx

Municipal Service Centres and Customer Service Drop Boxes are located at:

  • Blenheim – 35 Talbot St.
  • Bothwell Customer Service Drop Box – 320 Main St.
  • Chatham – 315 King St. West
  • Dresden – 485 George St.
  • Ridgetown – 45 Main St. East
  • Thamesville Customer Service Drop Box – 3 London Rd.
  • Tilbury – 17 Superior St.
  • Wallaceburg – 786 Dufferin Ave.
  • Wheatley Customer Service Drop Box – 35 Talbot Rd. West

Hours of operation, directions and Service Ontario information can be found at www.chatham-kent.ca/services/Pages/Contact-Us.aspx.

Employment and Social Services direct bank deposits and reloadable payments are not affected by the Canada Post labour disruption. Clients receiving Ontario Works assistance can complete their income reporting for December through “My Benefits”, by phone, or email starting Monday November 18 while mail delivery is not available. Income reporting statements can also be dropped off at one of our offices throughout Chatham-Kent. Daily cheques will be available by pick-up or delivery by making arrangements with a case manager. More information will be forthcoming on monthly cheques, landlord and vendor payments next week. For urgent information, please call a case manager at 519-351-8573. 

All tickets for shows at the Capitol Theatre or Kiwanis Theatre will be held at the box office, located at 75 William Street North until further notice. Tickets can be picked up at the daytime box office prior to the day of the event. Pre-paid tickets will be available at the event venue (Kiwanis or Capitol Theatre) two hours prior to showtime.

For all other questions and concerns, please call 3-1-1 or email ck311@chatham-kent.ca.

 

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Media Contact:

Eric Labadie

Manager, Corporate Communications

Municipality of Chatham-Kent

519-784-0370

Eric.Labadie@chatham-kent.ca