A wifi hotspot is a device that connects to the internet by using a cellular network. When you connect a device like an iPad or laptop to the hotspot, it will connect the device to the internet. CKPL’s hotspots provide unlimited, no-charge Internet access to up to 15 wifi-enabled devices at one time. These devices will work anywhere in Canada there is cellular service. Chatham-Kent Public Library cannot guarantee connectivity and speeds may vary.
CKPL’s wifi hotspot lending program is part of ‘Connect CK’, an initiative aimed at reducing the digital divide for residents in CK. ‘Connect CK’ is a partnership between CKPL, Chatham-Kent Ontario Health Team (CKOHT) and Chatham-Kent Employment and Social Services (CKESS).
Hotspots are available to borrow from all 11 CKPL branch locations. Hotspots are available to adult patrons (16+) with valid library cards in good standing. Children and teens may take advantage of the program but will need a parent or guardian to check out the device on their card.
Wifi hotspots may be borrowed for 21 days and may be placed on hold. The hotspot will be held for pickup at your local branch for 3 business days; if not picked up within that timeframe, the hotspot will move on to the next person on the waitlist.
Hotspots must be returned directly to library staff during regular branch hours. Hotspots are not to be returned in a library book drop. Hotspots may be renewed up to 2 times if there is no waitlist.
How do I find and reserve a wifi hotspot?
If you type “hotspot” into CKPL’s online catalogue, you will get a list of hotspots. Click the ‘Request it’ button and then log in to your account to complete the process.
How much data can I use?
Wifi hotspots offer unlimited data anywhere there is cellular service. Chatham-Kent Public Library cannot guarantee connectivity or speeds.
What happens to overdue hotspots?
A late fee of $5.00 per day will be applied. Hotspots will also be deactivated if not returned by the due date. If a hotspot is more than 60 days overdue, the item will be billed to your account.
What if the hotspot gets lost or damaged?
Patrons will be charged $225 for lost or damaged devices. Patrons may also be responsible for the replacement value of lost cables.
Can I borrow more than one hotspot?
Only one hotspot per person can be checked out at a time.
Will the library monitor participants' internet use?
No, CKPL doesn't monitor, collect, or store data about users' internet activity. By checking out a wifi hotspot, you agree to accept the terms of Chatham-Kent Public Library's Internet Access Policy.
How did you fund this program?
This project has been supported by the Chatham-Kent Ontario Health Team (CKOHT). The CKOHT is a collaboration of partners committed to co-designing a local health care system with improved access to care that is easier to navigate for everyone. To learn more about the Chatham-Kent Ontario Health Team, visit www.ckoht.ca.