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Transfer Policy


A valid paper or electronic transfer is accepted as fare payment on Urban and Inter-Urban bus routes. 

Urban Route Boarding (Route 1-5, OnRequest)

Ride CK offers a 70-minute transfer period providing a single transfer between Urban Routes, including return trips on the next run of the same route, within Chatham subject to the following:

  • Transfers must be requested and obtained at the time of first boarding on an Urban route
  • Transfers will, upon request only, be issued by the Operator when the rider pays the fare with cash
  • Transfers will, upon request only, be issued by the Operator when the rider pays for one or more travelling companions using a smart card with a Cash Pass product. One (1) paper transfer may be requested for each travelling companion. The holder of the smart card will not be issued a paper transfer as the transfer period will be activated electronically on the smart card.
  • Transfers are automatically added electronically to smart cards with a Cash Pass or 30-Day Pass product.
  • Transfers are valid on the day of issue only and will not be accepted beyond the expiration of the transfer period.
  • Transfers are provided for individual use only and are not to be assigned. The passing of a paper transfer to others, for payment or otherwise, is prohibited.
  • Transfers may be used to board an Inter-Urban route along with payment of the applicable "top up" amount to cover the Inter-Urban fare

Inter-Urban Route Boarding (Route A, C, and D)

Ride CK offers a 140-minute transfer period providing a single transfer between Inter-Urban or Urban Routes, including return trips on the same Inter-Urban route, subject to the following:

  • Transfers must be requested and obtained at the time of first boarding on an Inter-Urban route
  • Transfers will, upon request only, be issued by the Operator when the rider pays the fare with cash
  • Transfers will, upon request only, be issued by the Operator when the rider pays for one or more travelling companions using a Cash Pass smart card or a 22-Ride Pass smart card. One (1) paper transfer may be requested for each travelling companion. The holder of the smart card will not be issued a paper transfer as the transfer period will be activated electronically on the smart card.
  • Transfers are automatically added electronically to smart cards with a Cash Pass or 22-Ride Pass product
  • Transfers are valid on the day of issue and will not be accepted beyond the expiration of the transfer period.
  • Transfers are provided for individual use only and are not to be assigned. The passing of a paper transfer to others, for payment or otherwise, is prohibited.
  • Transfers issued on an Inter-Urban route may be used to board an Urban route at no additional fare payment.