If you are experiencing problems with a dog in your neighbourhood, the following information will explain the process in making a dog complaint.
What actions warrant a complaint?
Dog owners can be fined if they:
- Neglect to purchase a Municipal dog tag
- Fail to leash their dog in a public area
- Do not poop and scoop
- Permit their dog to run at large
- Or contravene any other section of Chatham-Kent By-law 93-2015
Please be aware that your pet's behaviour may be annoying to others or in violation of laws. Calm, open communication between neighbours can go a long way towards resolving these issues.
Chatham-Kent Police Services enforce the Chatham-Kent Noise By-law in which includes that excessive dog barking is prohibited. If a resident wishes to make a complaint regarding excessive dog barking the complainant should contact Chatham-Kent Police Services.
Steps to Filing a Complaint
- Complete the complaint form online (found to the right) & mail it to the Municipality of Chatham-Kent
- Visit any Municipal Centre for a complaint form
In order for Chatham-Kent Animal Control to act on the complaint, it is important to provide as much information as possible when filling out a complaint form.
Understanding the Complaint Process
We understand that negligent dog owners can be very frustrating and that you want results quickly. Chatham-Kent Animal Control Services will work hard to resolve your issue. However, sometimes issues cannot be resolved immediately. There is a process that must be followed to give the dog owner a reasonable opportunity to rectify the situation.
Chatham-Kent Animal Control Services requires that a complaint form be completed prior to an investigation taking place. This important information will assist the investigating officer assigned your complaint.
Remember, you are our eyes and ears. If Chatham-Kent Animal Control Services is not aware that something is taking place we are unable to act.
Protecting your information
A complainants name is never revealed, however it is necessary that we collect your personal information. We may require further information when investigating a complaint and may need to contact the complainant. If a complaint is ever challenged in court the complainant could be called forward as a witness.
Speaking to an Animal Control Officer
If you need to speak directly to an Animal Control Officer please view the Dog Control Contact Numbers download to the right and contact the Animal Control Company assigned to your area. If an Animal Control Officer is unavailable when you call be sure to leave your name and number and you will be contacted back promptly.