Wheatley Residents & Business Owners Urged to Contact Insurance Professionals

Municipal officials are urging those whose properties have been affected by the ongoing investigation into gas emissions in Wheatley to contact their insurance companies or the Insurance Bureau of Canada (IBC) if they have outstanding questions concerning their policies.

Chatham-Kent Chief Administrative Officer Don Shropshire said some residents have contacted the Municipality regarding questions about their insurance questions.

“The best advice we can provide is that anyone with questions first contacts their insurance company,” he said. “If there are still unresolved issues, they can reach out to the Insurance Bureau of Canada. These people are professionals, understand the situation and can offer the best advice and direction. Their office is acutely aware of the situation in Wheatley and wants to help add some clarity.”

The IBC's Consumer Information Centre can be reached at 1-844-2ask-IBC (1-844-227-5422) or via email at ConsumerCentre@ibc.ca

Callers are asked to provide their name, insurance company/adjuster and the nature of the issue.