Storm emergency information

Media Release

November 16, 2020

Who to call in a storm emergency                 

Please follow these procedures regarding power outages or downed utility lines or trees.

If you are an Entegrus customer in Chatham-Kent, report a power outage by calling 1-866-804-7325 at any time.  Additional information can be found at

If you are a Hydro One customer without power call the 24/7 outage hotline at 1-800-434-1235 or report an outage online. You can also find information at

If you are aware of downed trees that are blocking roads or sidewalks, please call the municipality at 311 at any time. Residents may also contact the municipality by sending an email to

If there is an immediate threat to public safety call 911.

If any individuals require emergency accommodations due to storm damage to their home, they can call 519-354-6628 for shelter assistance.


Media Contact:
Jim Blake
Communications Officer
Municipality of Chatham-Kent
519-360-1998 x 3624

This communication is subject to the Municipal Freedom of Information and Protection of Privacy Act (Ontario) and/or Personal Health Information Protection Act (Ontario).  This communication may be confidential.  Unauthorized use is strictly prohibited.  If you are not the intended recipient, please delete this email immediately.