Municipal Divisions Coordinating Cooling Efforts in Chatham-Kent

When Environment Canada issues an extreme heat alert for Chatham-Kent, daytime cooling centres will be available in multiple locations.

Municipal offices in Blenheim, Chatham, Ridgetown, Tilbury, and Wallaceburg, will offer space for people to stop in, sit, have a drink of water, and cool off during regular business hours (Monday to Friday 8:30 am - 4:30 pm). Locations can be found on our Contact Us page or call 3-1-1 to inquire.

Additionally, Employment and Social Services will offer the same service at their main office lobby located on the 1st floor of the Community Human Services Building at 435 Grand Ave., West, Chatham.

Hope Haven will offer services and a cooling station at their location at 183 Wellington Street West, Chatham, from 9:00 am to 5:00 pm as well.  Their regular hours are 10:00 am - 2:00 pm, seven (7) days a week. Local volunteer organizations, ROCK Missions (519-354-0430 x 205) and/or NeighbourLink (519-352-5647) can provide transportation free of charge for vulnerable people if needed.

It is important to note that Public Libraries in Chatham-Kent have re-opened for 'Browse and Go' service which offers a short respite from the heat. Customers can enjoy 45 minutes of free internet use and time to browse our collections as an escape from the heat. Visit the Chatham-Kent Public Library website for information on their locations and open hours.

All locations will have COVID 19 safety protocols in place and attendees are required to wear face masks, stay 6 feet apart from others, use hand sanitization upon entry, etc. Facility capacity limits are posted and regularly monitored, in accordance with Provincial requirements.

In addition, Chatham-Kent Employment and Social Services recently launched a temporary program to assist eligible Chatham-Kent residents with the purchase of a portable air conditioner. Individuals or families in need will be eligible to receive up to $300 per household to purchase a new energy star certified air conditioner if they do not currently have a working air conditioner. Applicants will be income tested and must fall below Statistics Canada low-income threshold for their household size to qualify. 

Those who apply will be asked to verify their income and provide proof of enrolment in the Ontario Electricity Support Program, or willing to complete an application for the Ontario Electricity Support Program if paying hydro costs. Interested residents can apply by calling Chatham-Kent Employment and Social Services at 519-351-8573. 

Anyone can be affected by extreme warm-related weather conditions, depending on the length of time of exposure to heat and exertion levels. Those especially at risk, include:

  • older adults over the age of 65
  • infants and young children
  • outdoor workers
  • homeless persons, and/or those lacking shelter, proper clothing or food

During extreme warm weather, residents are encouraged to call or visit friends and neighbours who may be at risk and keep pets inside. For more information, see

Anyone experiencing homelessness should call the homeless response line at 519-354-6628 (24/7).



For more information:

Polly Smith, Director of Employment and Social Services

Municipality of Chatham-Kent

Community and Human Services

435 Grand Ave W., Chatham, ON

519-351-1228 x 2170


Toll-free: 1-866-542-5994


Media Contact:

Jim Blake

Communications Officer

Municipality of Chatham-Kent

519-360-1998 x 3624