Cooling centre opened in Chatham

Media Release

July 05, 2021


Employment and Social Services coordinating

cooling efforts in Chatham-Kent

Environment Canada has issued an extreme heat alert, as there is a forecast of two or more consecutive days with daytime maximum temperatures of 31°C or warmer, together with nighttime minimum temperatures of 20°C or warmer.

In response, local community organizations, in coordination with Chatham-Kent Employment and Social Services, have voluntarily opened an Out of the Heat Cooling Centre in Chatham.

The centre is located at:

Hope Haven

183 Wellington St. W., Chatham

11:00 7:00 p.m.

Anyone needing a safe, cool space can visit the location between the hours of 11 a.m. and 7 p.m., throughout the duration of the extreme heat warning.  Local volunteer organizations, ROCK Missions (519-354-0430 ext. 205) and/or NeighbourLink (519-352-5647) can provide transportation free of charge.

In addition, Chatham-Kent Employment and Social Services recently launched a temporary program to assist eligible Chatham-Kent residents with the purchase of a portable air conditioner. Individuals or families in need will be eligible to receive up to $300 per household to purchase a new, energy star certified air conditioner if they do not currently have a working air conditioner. Applicants will be income tested and must fall below Statistics Canada low-income threshold for their household size to qualify. 

Those who apply will be asked to verify their income and provide proof of enrolment in the Ontario Electricity Support Program, or willing to complete an application for the Ontario Electricity Support Program if paying hydro costs.

Interested residents can apply by calling Chatham-Kent Employment and Social Services at 519-351-8573. 

Anyone can be affected by extreme warm-related weather conditions, depending on length of time of exposure to heat and exertion levels. Those especially at risk include:

  • older adults over the age of 65
  • infants and young children
  • outdoor workers
  • homeless persons, and/or those lacking shelter, proper clothing or food

During extreme warm weather, residents are encouraged to call or visit friends and neighbours who may be at risk and keep pets inside.

For more information, see

Anyone experiencing homelessness should call or attend the Employment & Social Services main office at 435 Grand Ave W. Chatham, or attend in person between 8:30am-4:30PM Monday to Friday. After hours, on evenings, nights, weekends and on holidays, individuals in need of emergency housing should call the Homeless Response Line (HRL) at 519-354-6228.


For more information:

Polly Smith, Director of Employment and Social Services

Municipality of Chatham-Kent

Community and Human Services

435 Grand Ave W., Chatham, ON

519-351-1228 ext 2170 Toll free: 1-866-542-5994


Media Contact:

Jim Blake

Communications Officer

Municipality of Chatham-Kent

519-360-1998 x 3624


This communication is subject to the Municipal Freedom of Information and Protection of Privacy Act (Ontario) and/or Personal Health Information Protection Act (Ontario). This communication may be confidential. Unauthorized use is strictly prohibited. If you are not the intended recipient, please delete this email immediately