Customer Service Representative

We have 9 municipal service locations, 6 municipal offices, 3 municipal information desks and the municipal call centre located in Chatham-Kent. Our customer service team is available during regular business hours from 8:30am to 4:30pm Monday to Friday. You may also send us an email to and you will receive a response within one business day. We also offer webchat for services and information on our municipal website

Our Chatham Service Ontario and Dresden Municipal Office offers you MTO Driver and Vehicle Licence Issuing Services, Ontario Photo Card Services and Ontario Health Card Services. You may access these services during regular business hours.

The municipality has developed a tracking system for service requests. Active Citizen Response (ACR) allows you to request a service and you will receive an expected completion date.

We strive for continuous improvement of our service delivery and customer satisfaction.