Performance Measures are important to Chatham-Kent for the following reasons:
Identifies ways to provide high quality, efficient and effective services to improve performance.
Demonstrates to taxpayers the value they are receiving for their tax dollars.
Stimulates productivity and creativity. Staff directly involved in the service activity can see the improvements in the annual measurements.
Improves the budget process by measuring the expected service levels.
For more information, please email CKfps@chatham-kent.ca.