For further information, or for a copy of the PUC Assessment Policy, please contact Chatham-Kent PUC at 519.436.0119 x 4339.
Water / Sanitary Sewer Connection Request
Coordinator Contact Info:
The coordinator must approve a request for new water or sewer connection before any work begins.
The coordinator will indicate any applicable fees that must be paid before any installation work will be started.
Upon payment, a connection will be installed from the main to the property line. It will be the responsibility of the property owner to install the connection from the property line to the building.
Procedure for Water Service Installation
All property owners within the water service area shall be required to obtain a New Water Service Installation Permit from the Chatham-Kent PUC/Chatham-Kent Building Department and/or any Municipal Service Centre, before any connections are made to the new Municipal Water System. Click on the link for the Water Servicing Installation Procedure
. Driver’s License Number (or other type of ID) is required for account set-up. The Permit Fee for existing homes is $175. The Permit Fee for new homes being constructed is $175 for the water meter plus $100 construction fee.
When the Permit is picked up, the property owner is required to install the water service (from the curb box (valve) at the property line to the house). [Please see Water Meter & Backflow Prevention Policy document link at right-hand side of page]
Backflow preventers are mandatory on all water services (urban or rural) which are connected to Chatham–Kent Municipal water. A backflow preventer is to be installed on the outgoing side of the water meter.
Water Meter Installation
After the water service is installed, an appointment shall be scheduled with Customer Service at Entegrus for installation of the water meter, water meter reading device and activation of the water meter. The water meter shall be accessible and be installed horizontally, by Entegrus, in a location where it can be read from its face. The water meter shall also be installed in a location where it is protected from freezing, i.e. full basement, laundry room, closet, under sink, etc. Water meters shall NOT be located in the crawl space. Water and/or wastewater charges will apply as soon as the water meter is installed by Entegrus. Please contact Entegrus at 519.352.6300.
A water meter must be installed on the drinking water supply before any water is used.Water or Sanitary Petition Procedures and Petition Form