Accessible Transit service in Chatham is provided by Voyageur Transportation Services. To book an appointment please call 519.436.3233.
The Accessible Transit Chatham service is for individuals who live within the city limits of the community of Chatham. For a map of the service boundary click See map
If you are unsure if you are included within the Chatham service area please call 519.360.1998.
The boundary roads are:
South of the River
- Indian Creek Road to Howard Road to Hitchcock Road to Wilcox Street to Bloomfield Road to Riverview Drive.
- All roads west of Highway 40 (Communication Road) from Prince Albert to Park Ave. including Eastlawn Road to Indian Creek Road to Charing Cross Road.
- All roads directly off of Charing Cross Road from Indian Creek to Southside Estates. A small portion of English Line and Seventh Line is included
North of the River
- Grande River Line north of River from Westgate Walk to Keil Drive
- Bear Line Road to Gregory Drive West to St. Clair Street to North Maple Mall (Walmart) including St. Clair Estates to Gregory Drive to Victoria Ave (includes all roads directly off of VIctoria Ave to McNaughton Ave E (Including all roads off of McNaughton Ave E to Michener Road (a small portion of Given Road is serviced) to Grand Ave East.
- Grand Ave East to Standaert Road and Riverside Mobile Home Park
The transit fare details are as follows:
Fare: $3.00 per person per one way trip
Exact fare only
Multi-ride tickets are available for purchase $60 for 20 tickets
Payable upon entering the vehicle
Coming Soon: Smartcard Fare Products including on-line re-loading
Hours of Service
The hours of service are:
Monday – Saturday - 6:15 a.m. to 7:15 p.m.
Friday Evening - 6:00 p.m. to 11:00 p.m.
Sunday - 9:00 a.m. to 5:00 p.m.
Who Can Use It?
You can use this service for the following purposes: employment, education, medical, personal, business, or leisure activities. Booking priorities follow the same order.
Applications are approved on a permanent or temporary basis depending on the individuals need.
How Do I Register?
You can apply for the Accessible Transit Chatham Service by:
Attending the Engineering & Transportation Division of Infrastructure and Engineering Services, Third Floor, Civic Centre (315 King Street West, Chatham) to pick up a form in person, or
Telephone 519.360.1998 and request an application or
Click here: Application Form
The Application must:
Be filled out by applicant, or designated person, giving reasons for request to use the Accessible Transit Chatham Service
State if the application is to be permanent or temporary
Be either signed by the applicant or signed on behalf of the applicant
Be signed by attending doctor giving his/her medical reasons why applicant needs the use of the Accessible Transit Chatham Service
Please mail application to:
Municipality of Chatham-Kent
Engineering & Transportation Division
P.O. Box 640
315 King Street West
Chatham ON N7M 5K8
How to Book a Ride
You can book a ride by calling CKTransit Service at 519.436.3233.
Be sure to:
Book your return trip at the same time
Book appointments 24 hours in advance - trips are booked on a first-call, first-serve basis subject to priority list as follows: employment, education, medical, personal, business, or leisure activities.
Provide the following information:
Can Someone Come With Me?
If you require an attendant to assist you on the Accessible Transit Chatham bus (as indicated on your approved application form) the attendant must be present at all times and will travel free of charge.
All companions not designated as an attendant are subject to the $3.00 Fare per person per one way ride.
Can I Cancel My Trip?
Please give 24 hours notice. Insufficient notice of cancellation may result in full-fare payment.
Will I Be Able to Get a Ride on a Regular Basis?
A standing arrangement for service is available for persons who are travelling at a regular time to and/or from a destination such as work, post-secondary school, or medical facility.
The following guidelines must be followed:
Have exact fare ready
Be ready five (5) minutes ahead of your scheduled time
The Driver is not required to wait more than five (5) minutes past your appointed pick-up time
If you must cancel, please do so at least 24 hours in advance
Be as flexible as possible in regards to your arrangements for a ride. Allow up to twenty (20) minutes wait from your scheduled pick-up time, especially in bad weather
All passengers must wear seatbelts
All personal belongings must be in your care and control at all times
Please call 519.360.1998 to let us know if you or someone you know no longer require the Accessible Transit Chatham Service.