Process of Submitting a Complaint:
A written, signed complaint form should be submitted to the Bylaw Enforcement office within the Building Services Department at 315 King St W.
Once the form has been received, the Bylaw Enforcement Officer will visit the property in question to ensure that it is a valid complaint.
If the complaint is valid, then a letter is sent to the property owner advising on the specifics of the infraction, what is required in order to comply with the specific bylaw, and how long will be given in order to comply.
The Bylaw Enforcement Officer will follow up with the complainant regarding the actions taken.
For a copy of the Bylaws that the department enforces, please contact Building Development Services at (519) 360-1998.