In a manner that respects the individual’s dignity and independence, provides an equal opportunity to utilize and benefit from the Municipality of Chatham-Kent’s goods and services, and allows persons with disabilities to benefit from the same goods and services at the same time and location as other residents.

The Municipality of Chatham-Kent will make every effort to provide an accessible environment for all persons with disabilities where practicable and will continue to enhance and improve its practices in addition to ensuring that it meets the accessibility needs of persons with disabilities in a timely manner, consistent with the specific requirements of the Accessibility for Ontarians with Disabilities Act, 2005 and its regulations.

The complete Municipality of Chatham-Kent Accessible Customer Service Policy and Addendums are available as downloads on this page.

The annual Municipality of Chatham-Kent Accessibility Plan is provided to Council and the Chatham-Kent Accessibility Advisory Committee and describes the work completed by the Municipality to make services more accessible as well as our plan to implement additional tasks.