Privacy Policy
Privacy Statement
The Municipality of Chatham-Kent is committed to protecting your privacy. You can visit most of the pages on our site without giving us any information about yourself. Sometimes however, we do need information to provide the services that you request. We endeavour to collect only as much personal information as is absolutely necessary to assist you in conducting business with the Municipality via the website. This privacy policy explains the data collection and use in those particular situations.
Collection of your Personal Information
Information on this web site is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA) and will be used exclusively to administer the programs/facilities of the Municipality of Chatham-Kent.
The Municipality of Chatham-Kent respects the privacy of its clients. At no time does the Municipality of Chatham-Kent, sell or distribute our client list. From time to time, with your permission, we use our client/information list as contacts for promotions, special offers and news about municipal programs and facilities.
Some of our services require information that personally identifies you (personal information) or allows us to contact you. Personal information is often limited to your name, address and e-mail address but may include other information when needed to provide a service that you request. For example: If you choose a service that requires payment, we will request personal information necessary for billing such as: Name, address, telephone number and credit card number.
Use and Control of Your Personal Information
We use your personal information to deliver services that you request or purchase or to allow you access to limited-entry areas of our site as appropriate. We will also use this information to communicate with you regarding services or products that you have requested – for example to send you a statement or a receipt.
When you register, or otherwise give us personal information, the Municipality of Chatham-Kent will not disclose your personal information unless required by law, or with your permission. It will only be used for the purposes stated above.
Access to Your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. If you register with the site, you can review and edit your personal information at the “Edit Your Profile” option. Details of how to access this option are usually provided on the web page where the information is collected or displayed.
Security of Your Personal Information
The Municipality of Chatham-Kent is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access in controlled facilities. When we transmit sensitive and personal information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
The Municipality takes all reasonable precaution to protect your personal information on the Internet. We protect your account information by requiring you to enter a unique Login ID and Password each time you want to access your account information. Your password should never be shared with anyone.
Use of Cookies
Cookies are computer code that tracks "traffic" so we can determine how effective a given page is in meeting informational or service needs. Apart from providing a performance measure for the Community's Internet site, the data is otherwise meaningless.When a user visits the site, a cookie is placed on the user’s machine (if the user accepts cookies) or is read if the user has visited the site previously. Cookies are used to collect site visitation statistics and are never linked to your personal information.
Enforcement of this Privacy Policy
If there are any questions or concerns regarding this policy, please e-mail the Corporation's Legal Division using the contact information below.
Contact Information
Municipality of Chatham-Kent
Legal Services
Corporate Services
Civic Centre, Second Floor
315 King Street West, P.O. Box 640
Chatham, Ontario, N7M 5K8
Phone: 519-360-1998
Fax: 519-436-3250
e-mail: CKlegal@chatham-kent.ca