The Municipal Performance Measurement Program (MPMP) is an effort to improve accountability to the citizens of Ontario and to provide councils and municipal staff with a tool to set targets and assess performance.  MPMP requires municipalities to measure service delivery performance on core municipal services and report to the Province and to its constituents on the results.

Performance Measures are important to Chatham-Kent for the following reasons:

·        Performance Measurement helps improve performance by identifying ways to provide high-quality, efficient and effective services.

·        Performance Measurement strengthens accountability by demonstrating to taxpayers how they are being served and the value they are receiving for their tax dollars.

·        Performance Measurement stimulates productivity and creativity as staff directly involved in the service activity can see the improvements in the annual measurements.

·        Performance Measurement improves the budget process by measuring whether the expected service levels are being met.

For more information please email CKfps@chatham-kent.ca.

2010MunicipalPerformanceMeasurementProgram.pdf
AppendixA2010MPMPResults.pdf