1. How can I use CKAT at home?
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Access CKAT from your home computer
- click the blue CKAT button to access the catalogue |
Through CKAT you can browse the entire Chatham-Kent public library collection, you can reserve and request items to be sent to your local CKPL branch. CKAT allows you to view your library account, review your current checkouts and holds, and renew items on your account.
2. How do I reserve a book from home?
- Click the CKAT icon above to access the catalogue.
- Search for required items.
- Click on the "Request Item" button.
- Enter your Library card and PIN numbers.
- Click the "Login" button.
- Make sure your pickup location is accurate.
- Click the "Request" button.
3. How do I renew a book from home?
- Click the "My Account" tab on CKAT.
- Enter your Library card number and PIN.
- Click the "Checked Out" option on the top toolbar.
- Click the box to the left of the entry you wish to renew.
NOTE: You may select multiple items at once or click the uppermost box in order to select all checked out items. Click the "Renew" button on the top or bottom left of the screen.
4. Can I submit in a "Suggestion for Purchase" from home?
Currently, we do not provide this option but hope to include this option on our web site shortly. You are welcome to call the Information Desk at the Library (x232) to suggest a title not in the catalogue.
Trouble Shooting CKAT
1. I can't access CKAT at all.
Firewalls are the primary reason most users can't access the CKAT page. If you are using a workplace computer, you would have to ask your IT staff to open up their firewall to accommodate the CKAT web address.
If you are a home user, you need to permit access to our catalogue in your firewall software.
If you have not purchased firewall software, you may still have a firewall. Windows XP has a built-in firewall which automatically is turned on in some installations. Again, access needs to be permitted through the operating system software. Please consult your firewall software documentation.
2. I can't log in to "My Account."
Please verify the status of your card and your PIN with Library staff.
3. My currently checked out items won't renew.
The maximum number of times you may renew items online is twice (2). Please call the Library to renew the items for you to ensure fines are not levied against your account.