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Ministry of Community and Social Services Launch Social Media Sites

These new social media channels offer direct communication and customer service.

MCSS twitter profile with Ontario logo and picture of mother holding her childMinistry of Community and Social Services (MCSS) recently launched new Twitter, Facebook and YouTube channels. These sites aim to help clients better understand their rights, rules and services available.

While all case-specific enquiries should continue to be through your caseworker, general information questions can be answered via these channels.

The ministry updates and monitors their Twitter account, Facebook and YouTube pages during regular business hours. They welcome your comments and questions on their new social media sites.

When you post to these pages, please make sure that you do not include:

  • the personal information or images of anyone but yourself
  • any unnecessary personal information such as your address or phone number.

If you have questions about a case specific situation, we encourage you to contact your caseworker or contact the Ministry. The Ministry has posted disclaimers relating to the use of each of their social media sites. Ministry of Community and Social Services will read all posts/ comments and pass on relevant communications as appropriate.

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Last updated:
Monday, April 20, 2015
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