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Rights & Responsibilities

The Ontario Works program balances your needs as a participant alongside your individual responsibility.

Your Rightshands shining light on a family circle

If you are applying for or are eligible for Ontario Works, you have the right to:

  • bring someone with you to scheduled appointments
  • be advised of file changes (suspension, cancellation) or eligibility changes (ineligible) in writing
  • appeal an eligibility decision that you do not agree with

Your Responsibilities

If you are receiving Ontario Works, you are required to:

  • update your Participation Agreement every 3 months
  • participate in approved employment/education activities unless medically deferred
  • report all income sources through your monthly Income Reporting Statement
  • keep receipts and statements to verify income, assets and expenses (i.e. paystubs, bank account statements, rent receipts, utility bills, child care receipts etc.)
  • notify us of changes in your circumstances (i.e. employment, open/closing bank accounts, having a baby, moving, leaving the province etc.)
  • pursue other income sources that you could qualify for (i.e. child support, Ontario Child Benefit, Employment Insurance etc.)
  • repay any money you received that you were not entitled to
  • repay the Transitional Child Benefit you received from Ontario Works when you get a retroactive Ontario Child Benefit and/or National Child Benefit Supplement payment.  This repayment will automatically be deducted from your next month's Ontario Works cheque.

For more information, please contact your Ontario Works Case Manager. 



Points of Interest
 
Name
 
 
Contact Information
Employment & Social Services
435 Grand Avenue West PO Box 1230
Chatham, ON N7M 5L8
Phone:
519.351.8573
Toll Free:
1.800.382.4940
Fax:
519.351.5090
Contact Information
 
Employment & Social Services
435 Grand Avenue West PO Box 1230
Chatham, ON N7M 5L8
Phone:
519.351.8573
Toll Free:
1.800.382.4940
Fax:
519.351.5090
Contact Information
Employment & Social Services
435 Grand Avenue West PO Box 1230
Chatham, ON N7M 5L8
Phone:
519.351.8573
Toll Free:
1.800.382.4940
Fax:
519.351.5090
Contact Information
Employment & Social Services
435 Grand Avenue West PO Box 1230
Chatham, ON N7M 5L8
Phone:
519.351.8573
Toll Free:
1.800.382.4940
Fax:
519.351.5090


Last updated:
Tuesday, July 11, 2017
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