Frequently Asked Questions

Here are some quick links to find answers and information about Ontario Works and other services.

Should you have any further questions, you can call 519.351.8573 or email us.

Learn more about:

Qualifying for Ontario Works?
What if I’m under 18?
Now that I am on assistance, what are my rights and responsibilities?
Reporting my Income?
Appealing an Ontario Works decision?
Notifying my worker about a change in my circumstances?
Getting information about my cheque?
Applying for Temporary Care Assistance for a child who is living with me temporarily?
Contacting other Ontario Works offices?

Other Government Services:

Workers compensation?
Canada Pension?
Ontario Disability Support Program?
Applying for a Birth Certificate,  SIN card, health card, marriage certificate ?
Getting help with health expenses if I don't qualify for Ontario Works? 
Applying for the Ontario Child Benefit?
Applying for the Canada Child Tax Benefit?
Contacting the Family Responsibility Office?